R
DURASTAR.COM50
ISSUE POSSIBLE CAUSES
The outdoor unit
makes noises
The unit will make different sounds based on its current operating mode.
The unit emits a bad
odor
The unit may absorb odors from the environment (such as furniture, cook-
ing, cigarettes, etc.) which will be emitted during operations.
The unit’s filters have become dirty and should be cleaned.
During heating the unit may emit a bad odor. This is a result of the electric
heat module (AUX) heating up and burning off small particles of dust from
the cooling season. This smell will lessen after a few uses and go away
when the AUX heat is off.
The fan of the outdoor
unit does not operate
During operation, the fan speed is controlled to optimize product opera-
tion.
Operation is erratic,
unpredictable, or unit
is unresponsive
In rare cases, interference from radio waves and remote boosters may
cause the unit to malfunction. In this case, try the following:
• Disconnect the power, then reconnect.
• Press ON/OFF button on remote control to restart operation.
NOTE
If problem persists, contact a local dealer or your nearest customer service center. Provide
them with a detailed description of the unit malfunction as well as your model number.
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