DUROMAX XP2000iS - Troubleshooting Guide; Common Generator Problems and Solutions

TROUBLESHOOTING
Problem
Cause
Solution
Generator is running, but does not 1. DC Circuit Breaker is "OFF" 1. Turn DC Circuit Breaker "ON"
supply power.
2. Green AC Pilot Light Indicator is off. 2. Stop engine and restart.
3. Poor connection 3. Check and repair
4. Defective cord set 4. Check and repair
5. Connected device is faulty 5. Connect a device that is working
6. Fault in generator properly
6. Contact service department
Engine runs good without load but
1. Short circuit in connected device 1. Disconnect device
bogs down when loads are connected 2. Generator is overloaded 2. See pg 17 "Don't overload
3. Clogged fuel filter generator"
4. Engine speed is too slow 3. Clean or replace fuel filter
5. Short circuit in generator 4. Contact service department
5. Contact service department
Engine will not start, shuts down during 1. 3 in 1 switch set to "OFF" 1. Turn switch to "CHOKE" then pull
operation, or starts and runs rough.
2. Dirty Air filter recoil starter.
3. Clogged fuel filter 2. Clean or replace Air filter
4. Out of fuel or Stale fuel 3. Clean or replace fuel filter
5. Spark plug wire disconnected from 4. Replace fuel
spark plug 5. Reconnect spark plug wire
6. Bad spark plug
6. Clean or replace spark plug
7. Water in fuel
7. Drain fuel tank and replace fuel
8. Overchocking 8. Turn off choke
9. Low oil level 9. Add oil level.
10. Engine has flooded 10. Wait 5 minutes and recrank engine
11. Faulty ignition 11. Contact DuroMax dealer
Engine lacks power
1. Generator is overloaded
1. See pg 17 "Don't overload
2. Clogged fuel filter
generator"
3. Dirty Air filter 2. Clean or replace fuel filter
4. Engine needs servicing 3. Replace Air filter
4. Contact service department
Engine "hunts" or falters
1. Choke was removed too soon 1. Move to choke until engine runs
2. Clogged fuel filter evenly
3. Carburetor is running too rich or too 2. Clean or replace fuel filter
lean
3. Contact service department
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