Owner’s Manual – Electric Boosted Solar
22
Part No: H3100
Version: 10346D
Troubleshooting
Water Discharge From The PTR
Valve
Pressure & Temperature Relief Valve
(PTR)
It is normal for the PTR to allow a small
quantity of water to escape during the
heating cycle. The amount of discharge
will depend on hot water usage.
Continuous trickle (PTR)
This is most likely due to a build up of
foreign matter. In this case try gently
raising the easing lever on the Pressure
& Temperature Relief Valve for a few
seconds then release gently. This may
dislodge a small particle of foreign
matter and rectify the fault.
Steady ow (PTR) – more than
20L per day
This may be caused by excessive water
supply pressure, a faulty Pressure &
Temperature Relief Valve or a faulty
thermostat. Turn off the electricity supply
and contact your Dux agent.
No Hot Water
Is the Pressure & Temperature Relief •
Valve discharging too much water?
Do you have the correct size water •
heater for your requirements? Sizing
details are available from your Dux
supplier.
Is one outlet (such as the shower) •
using more hot water than you
think?
Carefully review the family's hot •
water usage and if necessary
check the shower ow rates with a
bucket, measuring the amount of
water used over that period of time.
If it is not possible to adjust water
usage patterns, an inexpensive ow
control valve can easily be tted to
the shower outlet.
Consider that during night time •
heating, the time taken to heat the
tank can take longer (less energy
in the air) so you may nd that the
tank has not fully recovered from a
period of heavy usage the previous
evening.