Optics obscured
Check your robot’s camera and sensors for dirt, dust, fingerprints and
smears, and clean following the instructions in ‘Cleaning your camera lens
and sensors’.
Robot lifted
Your robot has detected that it has been lifted, or cannot move away from a
drop. Place your robot on the floor, away from any drops, press and click the
LCD touchscreen to resume the clean.
Set up a restriction in the MyDyson™app if this alert continues to happen in a
specific area of your home.
Robot moved
Your robot has detected that it has been moved. Place your robot on the floor,
away from any drops, press and click the LCD touchscreen to resume the clean.
Robot stuck
If your robot is unable to move, pick it up, move it away from any obstruction.
Press and click the LCD touchscreen to resume the clean.
Set up a restriction in the MyDyson™app if this alert continues to happen in a
specific area of your home.
Routine check
Your robot needs you to do a routine check of its systems.
Check your robot’s camera and sensors for dirt, dust, fingerprints and
smears, and clean following the instructions in ‘Cleaning your camera lens
and sensors’.
Lift the robot and check that there are no obstructions around its brush bar.
Follow the ‘Maintaining your brush bar’ instructions to remove the brush bar.
Place on dock
Your robot has a problem and needs you to place it on the dock.
Go into Settings on the MyDyson™app. Check your robot’s software is up to
date and automatic upgrades are enabled.
Robot temperature too high
Your robot’s internal temperature is too hot to clean. Put your robot back on
the dock and start the next clean once it has cooled down.
System error detected
Your robot has detected a system error.
To power off, press and hold the screen until the Power off menu appears on
the screen. Press and click the LCD touchscreen to confirm.
Place your robot on the dock to turn the power on again.
Go into Settings on the MyDyson™app. Check your robot’s software is up to
date and automatic upgrades are enabled.
Wash filter
Your robot has detected a blockage in the airways, that may require the filter
to be washed.
Empty your robot’s bin following the instructions in the ‘Emptying your bin’
section of this manual.
To clear a blockage, follow the instructions in the ‘Looking after your robot’
section of this manual.
If that does not resolve the issue, then follow the instructions in ‘Washing your
filter’ section of this manual.
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