Eaton Greengate RC3D-PL-N - Lights Turn OFF After Extended Period; Lighting Fails to Turn OFF Automatically; Wallstation Commands Do Not Turn OFF Lighting

24
Room Controller Troubleshooting
www.eaton.com/lightingsystems
Lights will not
remain ON (Lights
turn OFF approx. 60
minutes after the ON
command)
After-hours mode
●
The Room Controller is in After-Hours Mode. Verify that the system connected to the Time Clock
Input has been programmed for the correct times. A closure indicates After-Hours Mode where 60
minute timers will run. An open state indicates Normal Mode.
If still having trouble with lighting remaining ON, call Technical Services at 1-800-553-3879
Lighting will not turn
OFF automatically
Occupancy Sensor
●
Verify that the occupancy sensor is not overridden (DIP Switch 8 up).
●
Verify that the occupancy sensor is properly sensing lack of motion, is not located within 4-6
feet of air vents, and is not installed close to indirect lighting. Make sensitivity adjustments if
necessary.
●
Place occupancy sensors in test mode to verify lighting turns OFF.
Quiet Time
●
If your wallstation buttons have a Quiet Time button, ensure that this is not activated. Motion
sensors are ignored during the 60 minute Quiet Time count down.
Occupancy Sensor
or Time Clock
connections are
not present
●
To turn lighting OFF automatically, the room controller requires either a vacancy command from an
occupancy sensor, OR a time clock command to After-Hours Mode.
Alert Mode
●
If Alert Mode has been activated, lighting will be on and full bright until the alert is cleared.
Disconnect contact into the Alert Mode terminal to verify normal operation resumes. Troubleshoot
the connected system to determine the cause of the alert signal.
Lights will not
turn OFF from
wallstations
Connection Issue
●
Verify that all Click & Go Connections are connected to the correct ports for the accessories being used.
Alert Mode
●
If Alert Mode has been activated, lighting will be ON and full bright until the alert is cleared. Disconnect
contact into the Alert Mode terminal to verify normal operation resumes. Troubleshoot the connected
system to determine the cause of the alert signal.
If still having trouble with lighting not turning OFF, call Technical Services at 1-800-553-3879