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Appendix C: Log Messages
Introduction
This Appendix gives short explanations of the messages that can appear in the control
unit’s log.
Please note that many of the messages refer to specific devices by the bus and device
number. Therefore, it is not possible to show in this list the exact log message that you
may be seeing on any given installation.
The list itself is sorted alphabetically by the text of the message. In the column “Event Log
Text” you will see “==” or sometimes “#”. These characters stand in for the zone, user or
device number that the control unit has recorded for the event being logged. In the
“Description” column this is shown as “nn” or “n”. In the first seven messages listed the
characters “$m” stand in for the type of communications module fitted.
Log messages
Communicator failed to send
alarm.
Control unit failed to send email.
Communications line failed.
Communications line restored.
SMS call failed to get to
destination.
Speech dialler failed to send
alarm.
Auxiliary output 1 fault.
Auxiliary output 1 fault restored.
Auxiliary output 2 fault.
Auxiliary output 2 fault restored.
Battery 1 missing restored.
Battery 2 missing restored.
Bus dc power output fault.
Bus dc power output restored.
Battery 1 charger fault restored.
Battery 2 charger fault restored.
Plug-by comms output fault.
Plug-by comms output fault
restored.
Excess keys (code attempts)
tamper restore
Battery 1 failed load test.
Battery 1 passed load test.
Battery 2 failed load test.
Battery 2 passed load test.
Radio signal restored for device nn
Radio signal lost for 20 min for
device nn
Radio signal fail for 2 hours for
device nn
Radio signal restored for device nn
System voltage fault restored.
24 hour alarm on zone n restored.
Fault resistor active on zone nn
Fault resistor restored on zone nn
A zone of type "AC Fail" was
triggered in the specified partition.
AC mains failed and was
communicated.
A zone of type "AC Fail" was
restored in the specified partition.
Confirmed alarm with tamper on
nn radio keypad base station.
Alarm has been confirmed by a
missing external prox reader on
keypad nn.
Confirmed alarm with tamper on
nn Internal Radio Sounder.
Confirmed alarm with tamper on
Aux nn.
Confirmed alarm with tamper on
Bell nn.
Confirmed alarm with SMS Control
user code tamper.
An alarm was confirmed by a user
on the web browser interface
typing the password incorrectly
more than four times in a row,
Confirmed alarm with tamper on
keypad.