13
INSTRUCTION MANUAL ECOSOFT
®
MEDIA SYSTEMS
5. TROUBLESHOOTING
PROBLEM CAUSE CORRECTION
Decreased service ow
capacity
1. Decreased supply water pressure. 1. Increase supply water pressure.
2. Clogged lter bed. 2. See par. 3.
3. Obstructed/clogged drain line. 3. Inspect and clean the drain line.
4. Clogged control valve. 4. Take apart, inspect and clean the
control valve.
5. No Hard Water Bypass Valve failure
(if installed).
5. Inspect and repair the valve.
Decreased quality of
treated water.
1. Faulty chemical analysis of water. 1. Perform one more test using freshly
prepared reagents.
2. Supply water chemistry has
changed.
2. Make new check analysis and if
changed contact your dealer.
3. Bypass is in bypass position. 3. Turn bypass to operating position.
4. Riser pipe or seals are damaged. 4. Take apart the conditioner, repair/
replace the pipe and replace or lubri-
cate the seals if needed.
5. Clogged lter bed. 5. See par. 3.
6. Filter media loss due to entrain-
ment.
6. See par. 4.
7. Poor/improper lter bed regener-
ation.
7. See par. 6.
8. Leakage of raw water inside the
control valve.
8. Take apart the control valve, inspect
and replace or lubricate the seals if
needed.
Clogged lter bed. 1. Insucient backwash ow rate. 1. Check backwash ow rate. If supply
pressure is within the limits and the
ow rate is insucient, inspect and
clean the drain line ow control or
replace it if needed.
2. Insucient backwash stage
duration.
2. Increase the duration of backwash
stage.
3. Clogged top distributor. 3. Clean the top distributor.
4. Excessive backwash ow rate. 4. Check backwash ow rate. If supply
pressure is within the limits and the
ow rate is exceeding, change drain
line ow control (contact your dealer).
Filter media entrainment. 1. Filter media is entrained and carried
away during backwash stage.
1. Inspect the top distributor. Replace
if needed.
2. Filter media is entrained and carried
away during service.
2. Inspect the bottom distributor.
Replace if needed.