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ECOVACS Deebot 500 - Technical Specifications

ECOVACS Deebot 500
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Working time varies according
to floor surface, room
complexity and the Cleaning
Mode selected.
This is normal. No solution necessary.
No.
Malfunction
Possible Causes
Solutions
5
DEEBOT does not
clean automatically
at the scheduled
time.
Time Scheduling function is
cancelled.
Program DEEBOT to clean at specific
times using the
ECOVACS App.
The Continued Cleaning
function is turned ON and
DEEBOT has just finished
cleaning the scheduled
cleaning area.
This is normal. No solution necessary.
DEEBOT is switched OFF. Switch ON DEEBOT.
The robot’s battery is low.
Keep DEEBOT switched ON and
connected to the Charging Dock to
make sure it has a full battery to work
at any time.
The robot’s Suction Intake is
blocked and/or there is debris
stuck in its components.
Power OFF DEEBOT, clean the Dust
Bin and invert the robot. Clean the
robot’s Suction Intake, Side Brushes
and the Main Brush as described in
Section 4.
6
DEEBOT does not
clean the whole area.
The cleaning area is not tidy.
Remove small objects from the floor
and tidy up the
cleaning area before DEEBOT starts
cleaning.
7
DEEBOT is not able
to connect to the
home Wi-Fi network.
Incorrect home Wi-Fi
username or password
entered.
Enter the correct home Wi-Fi
username and password.
DEEBOT is not within range
of your home Wi-Fi signal.
Make sure DEEBOT is within range of
your home Wi-Fi signal.
Network setup started before
DEEBOT was ready.
Turn ON Power Switch. Press the
RESET Button for 3 seconds.
DEEBOT is ready for network setup
when it plays a musical tune and its
Wi-Fi Indicator light flashes slowly.
Your smartphone’s operating
system needs to be updated.
Update your smartphone’s operating
system. The ECOVACS App runs on
iOS 9.0 and above, Android 4.0 and
above.
Technical Specifications

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