ECOVACS DEEBOT T9+ - 7 DEEBOT is not able to connect to the home Wi-Fi network.; 8 DEEBOT does not clean the whole area.; 9 DEEBOT reservoir drops out of place during use.; 10 DEEBOT Side Brushes drop out of place during use.

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No. Malfunction Possible Causes Solutions
7
DEEBOT is not able to connect to
the home Wi-Fi network.
Incorrect home Wi-Fi username or password
entered.
Enter the correct home Wi-Fi username and password.
Incorrect App installed. Please download and install ECOVACS HOME App.
DEEBOT is not within range of your home Wi-Fi
signal.
Make sure DEEBOT is within range of your home Wi-Fi signal.
Network setup started before DEEBOT was ready.
Turn ON Power Switch. Press the RESET Button. DEEBOT is
ready for network setup when its Wi-Fi Indicator light ashes
slowly.
DEEBOT does not support 5 GHz Wi-Fi.
Make sure the robot has been connected with 2.4 GHz Wi-Fi
network.
Your smartphone’s operating system needs to be
updated.
Update your smartphone’s operating system.
8
DEEBOT does not clean the
whole area.
The cleaning area is not tidy.
Remove small objects from the oor and tidy up the cleaning area
before DEEBOT starts cleaning.
9
DEEBOT reservoir drops out of
place during use.
The reservoir is not correctly installed. Make sure DEEBOT reservoir clicks into place when installing.
10
DEEBOT Side Brushes drop out of
place during use.
The Side Brushes are not correctly installed. Make sure the Side Brushes click into place when installing.