What to do if driving wheels are blocked on ECOVACS Vacuum Cleaner?
If the driving wheels of your ECOVACS Vacuum Cleaner are blocked, it's likely due to foreign objects. Rotate and press the driving wheels to check for any wrapped or stuck objects. If you find any, clean them. If the problem persists, contact Customer Care for help.
Why ECOVACS Vacuum Cleaner does not perform Continuous Cleaning?
If your ECOVACS Vacuum Cleaner does not perform Continuous Cleaning, it could be because the robot is in Do Not Disturb mode. Alternatively, Continuous Cleaning is not performed if you manually recharge the robot or move it to the Auto-Empty Station.
Why ECOVACS Vacuum Cleaner does not clean automatically at the scheduled time?
If your ECOVACS Vacuum Cleaner does not clean automatically at the scheduled time, it could be due to several reasons. The Time Scheduling function might be canceled, so reset the appointment. The robot might be out of power, so charge it. Finally, the robot might be in Do Not Disturb mode.
What to do if dust leakage occurs during ECOVACS Vacuum Cleaner working?
If dust leakage occurs while your ECOVACS Vacuum Cleaner is working, it's likely that the outlet of the Dust Box is blocked. To resolve this, take out the 2 in 1 Module and clean the Dust Box outlet.
What to do if ECOVACS Vacuum Cleaner reservoir drops out of place during use?
If the reservoir of your ECOVACS Vacuum Cleaner drops out of place during use, ensure that the reservoir clicks into place when installing it.
General| Brand | ECOVACS |
|---|---|
| Model | DEEBOT Y1 PRO PLUS |
| Category | Vacuum Cleaner |
| Language | English |
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