To Next PageTo Next PageWhat causes continual water flow to the drain in my EcoWater Water Filtration System?
Continuous water flow to the drain in your EcoWater system can be caused by a check valve or automatic shutoff assembly that is plugged, restricted, or has worn parts. You'll need to clean, repair, or replace these components as necessary.
Why does my EcoWater Water System have a chlorine taste?
A chlorine taste or odor in your EcoWater RO product water may be due to two reasons. One, the amount of chlorine in your water supply exceeds the safety limits, which may have damaged the RO membrane. If your water supply contains more than 2.0 ppm of chlorine, you will need additional filtering. You should correct this condition before maintaining the RO system and replace the prefilter, post filter, and RO membrane cartridges. Two, the prefilter may no longer be removing chlorine from the water supply, and you should replace the prefilter, post filter, and RO membrane cartridges.
What to do if my EcoWater Water System makes product water too slowly?
If your EcoWater Water System is producing product water too slowly, there are several potential causes. First, the water supply to the RO system may not be within specifications. Increase water pressure or precondition the water as needed. Second, the prefilter or RO membrane cartridges may be plugged with sediments or fouled. Replace the prefilter cartridge; if the rate doesn't increase, replace the postfilter and RO membrane cartridges. Finally, the Flow Control Insert could be plugged. Check and clean the Flow Control Insert.
Why EcoWater Water System has high total dissolved solids (TDS) in product water?
High total dissolved solids (TDS) and a flashing red LED in your EcoWater Water System can be caused by a couple of things. First, the water supply to the RO system may not be within specifications. Increase water pressure or precondition the water as needed. Second, the RO membrane cartridge may be expended. In this case, replace the prefilter, postfilter, and RO membrane cartridges, flow control, and screen.
What to do if my EcoWater Water System has other taste and/or odor?
If your EcoWater Water System has an unusual taste or odor, it could be due to several reasons. The post filter may be expended, so replace the post filter cartridge. If the taste and odor persists, replace the prefilter cartridge and RO membrane cartridge. Another cause could be contamination in the product water storage. Use sanitizing procedures and replace the post filter cartridge. Finally, the RO membrane cartridge could be expended. Replace the prefilter cartridge, post filter cartridge, and RO membrane cartridge.
What to do if my EcoWater Water System is leaking from faucet airgap hole?
If water is leaking from the faucet airgap hole in your EcoWater Water System, it is likely that the drain side of the faucet airgap (3/8” tubing) is plugged, restricted, or incorrectly connected to the drain point. Inspect and eliminate any restriction or plug. Refer to the installation instructions for proper drain connection.
What to do if my EcoWater Water System makes lower amount of product water than usual?
If your EcoWater Water System is producing less product water than usual, the storage tank air-charge may be less than 5 - 7 psi. To resolve this, open the RO faucet and drain the tank until the flow slows to a drip. Keep the faucet open and check the tank pressure. If it's low, pressurize it to 6 psi, then close the faucet to refill the tank.
Why is there continual water flow to drain in my EcoWater Water System?
If there is continual water flow to the drain in your EcoWater Water System, the check valve or automatic shutoff assembly may be plugged, restricted, or have worn parts. Clean, repair, or replace these components as needed.
Why is there continual high water flow to drain and no product water in my EcoWater Water System?
If your EcoWater Water System has a continual high water flow to the drain but is producing no product water, it could be due to a missing flow restrictor in the red drain tube or its corresponding port. Replace the flow restrictor.
What to do if faucet LED indicator light does not function after battery change in EcoWater Water System?
If the faucet LED indicator light on your EcoWater Water System does not function after a battery change, the battery may be dead, so replace it with a new one. Alternatively, the battery may be installed incorrectly, so ensure it is installed correctly.
General| Brand | EcoWater |
|---|---|
| Model | HERO-375 |
| Category | Water Filtration Systems |
| Language | English |
Essential instructions and warnings for safe system installation and operation.
Key operational parameters, limits, and performance metrics of the RO system.
Instructions for connecting the system to the cold water supply line.
Procedures for installing the drain connection for reject water.
Steps for mounting and connecting the drinking water faucet.
Guidance on mounting the RO assembly and positioning the storage tank.
Instructions for cutting and connecting the system's tubing.
Connecting water supply, storage tank, and drain tubing.
Steps for inserting the prefilter, RO membrane, and postfilter cartridges.
Procedures for sanitizing the system after installation.
Steps to test the system for leaks after installation and sanitization.
How to flush the system to prepare it for use.
Table of problems, causes, and corrections for system issues.
