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Trouble Shooting
c) The PC suddenly shuts down while booting up.
1. The CPU may experience overheating so it will shutdown to protect itself.
Ensure the CPU fan is working properly.
2. From the BIOS setting, try to disable the Smartfan function to let the fan run at
default speed. Doing a Load Optimised Default will also disable the Smartfan.
Maintenance and care tips
Your computer, like any electrical appliance, requires proper care and maintenance.
Here are some basic PC care tips to help prolong the life of the motherboard and
keep it running as best as it can.
Start up problems after prolong use
After a prolong period of use your PC may experience start up problems again.
This may be caused by breakdown of devices connected to the motherboard such as
HDD, CPU fan, etc. The following tips may help to revive the PC or identify the
cause of failure.
1. Clear the CMOS values using the CLR_CMOS jumper. Refer to CLR_CMOS
jumper in Chapter 2 for Checking Jumper Settings in this user manual. When
completed, follow up with a Load Optimised Default in the BIOS setup.
2. Check the CPU cooler fan for dust. Long term accumulation of dust will
reduce its effectiveness to cool the processor. Clean the cooler or replace a
new one if necessary.
3. Check that the 12V power & ATX connectors are fully inserted into the
motherboard connectors. Make sure the latches of the cable and connector
are locked into place.
4. Remove the hard drive, optical drive or DDR memory to determine which of
these component may be at fault.
1. Keep your computer in a well ventilated area. Leave some space between
the PC and the wall for sufficient airflow.
2. Keep your computer in a cool dry place. Avoid dusty areas, direct sunlight
and areas of high moisture content.
3. Routinely clean the CPU cooler fan to remove dust and hair.
4. In places of hot and humid weather you should turn on your computer once
every other week to circulate the air and prevent damage from humidity.
5. Add more memory to your computer if possible. This not only speeds up the
system but also reduces the loading of your hard drive to prolong its lifespan.
6. If possible, ensure the power cord has an earth ground pin directly from the
wall outlet. This will reduce voltage fluctuation that may damage sensitive devices.
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