13
5) TROUBLESHOOTING
For fault code resolution, please consult the table below. For advanced troubleshooting, please call our
Technical Service Department.
Fault name Possible causes Heater response Possible solutions
F23 No heat
- ECO tripped/malfunctioning
- triac(s) failed open
- relay/contactor malfunctioning
- control board failure
- inlet thermistor failure
- inlet water supply out of spec
operate for 30 seconds,
then shuts down* if
condition continues
pressure fluctuations are
not present, then cycle
the power to the unit
F24 Low heat
- triac(s) failed open
- control board failure
- inlet/outlet thermistor(s) failure
reduced performance
(lower outlet
(voltage) while heater is
running
F33
- both triacs failed closed
F34 Overvoltage
- inlet voltage is too high
compared to the stated heater
specifications
- have certified personnel
verify the inlet voltage
- inlet voltage drops
F36 Undervoltage
- inlet voltage is too low
compared to the stated heater
specifications
reduced performance
(lower outlet
- have certified personnel
verify the inlet voltage
- inlet voltage rises over
F38 High flow
- flow is too high to heat the
water to setpoint temperature
reduced performance
(lower outlet
- reduce flow (outlet flow
restrictor, faucet aerator)
F47
thermistor
- inlet thermistor interrupted or
disconnected
reduced performance
F48
Outlet
thermistor
failure
- outlet thermistor interrupted or
disconnected
reduced performance
(difficulties maintaining
setpoint temperature
due to inlet voltage
F64
Freeze
warning
- inlet temperature is too low
(below 35°F)
- inlet thermistor failure
Downloaded from https://gadgetsgo.com/Eemax-Accumix-II-277V-tankless-commercial-sinks.html Authorized Eemax Distributor