27
6.3
Battery End of Life
The EG4®-LL-S 48V battery is designed to last for more than 15 years when used correctly.
We have worked tirelessly to ensure that our batteries will maintain a charge after thousands of
cycles. However, when it does come time to retire the battery, there are a few things to
consider. Lithium iron phosphate batteries are considered a hazardous material and should not
be disposed of by simply placing them in the trash. There are several websites and
organizations that will accept this battery to recycle at little to no cost to the user. At EG4®, we
understand that we are working with customers across the United States and the world. Our
recommendation is to go online and search the term “Lithium Battery Disposal Near Me.” There
will likely be an assortment of organizations that can safely dispose of LFP batteries.
We recommend calling ahead of time to ensure that the location is still open and
accepting material.
If, however, users are unable to locate a disposal location safely, EG4® is here to help. Before
dumping the battery or disposing of it incorrectly, please contact our customer service team for
assistance.
7 EG4® 10 Year Limited Warranty
EG4 Electronics offers a 10-year Full Parts Replacement or Full Product Replacement
Prorated Warranty from the date of battery (EG4-LL*1) purchase. Your warranty must be
registered within the first year of purchase or provide proof of purchase from an EG4
authorized distributor to remain valid. If you choose not to register or cannot provide proof of
purchase, your warranty may be invalidated. This limited warranty is to the original purchaser
of the product and is one time transferable only if the product remains installed in the original
installation location. All parts exchanges, including BMS, are covered during the warranty
period. If a full replacement warranty is needed, the warranty is prorated 1/9th per year after
the first year at the current retail pricing. Replacement shipping charges may incur on a case-
by-case basis. Outside of the continental US, replacement shipping charges may apply.
Product that is not purchased through an EG4 approved vendor is not covered under this
warranty. A list of approved vendors can be found on our website. Reselling or removing the
product from the original installation site will void the warranty.
Warranty Exclusions - EG4 Electronics has no obligation under this limited warranty for
products subjected to the following conditions (including but not limited to):
1) Damages incurred during installation/reinstallation or removal
2) Poor workmanship performed by an individual, installer, or a firm
3) Damages caused by mishandling the product or inappropriate environmental exposure
4) Damages caused by improper maintenance or operating outside the specified operating
conditions
5) Tampering, altering, and/or disassembly of the product
6) Using product in applications other than what the manufacturer intended
7) Lightning, fire, flood, earthquake, terrorism, riots, or acts of God
8) Any product with a serial number that has been altered, defaced, or removed
9) Any unauthorized firmware updates/upgrades/patches
10) Damages incurred from a voltage or current spikes due to open-loop lithium battery
communications
EG4 product warranty is a limited warranty – EG4 limits its liability in the event of a product
defect to repair or replacement in accordance with the terms of this limited warranty. EG4 is
not responsible for any additional or indirect damages that may arise from the malfunctioning
of the product. These damages could be incidental or consequential, including without
limitation, any liability for the loss of revenue, profits, or time. EG4 shall not be liable for any
direct or indirect loss of life, including but not limited to bodily injury, illness, or death arising
To Next Page
Loading...
Need help?
General
