Electro-Voice EVOLVE - No sound produced with microphone connected to INPUT 1 or INPUT 2; Sound is distorted front LED is OFF, LCD screen LIMIT is ON; Microphone produces acoustic feedback when input level is amplified; QuickSmart Mobile app does not detect the loudspeaker

38 en | Troubleshooting EVOLVE Portable Column Loudspeaker
2019-08 | 01 | Installation manual Electro-Voice
Problem Possible cause Action
6. Microphone
produces
acoustic
feedback when
input level is
amplified
Incorrect gain
structure
Reduce the microphone levels at the mixing
console or input source. If the microphone is
connected directly to the speaker, reduce the
input level on the speaker. Positioning the
microphone close to the sound source
increases gain-before-feedback. See problem 6.
MODE is set to MUSIC Change the MODE to LIVE or SPEECH.
Microphone position
is too close to the
front of the
loudspeaker
Whenever possible setup the loudspeakers so
the microphone is behind them. If using the
loudspeaker in a monitor position, aim the
loudspeaker to the back of the microphone.
7. DSP menu is
locked
The Menu Lock
function has been
turned on.
Press and hold the MASTER VOL knob for 5
seconds.
8. QuickSmart
Mobile app
does not
detect the
loudspeaker
Enable Bluetooth® Ensure Bluetooth® is enabled on the
loudspeaker.
If these suggestions do not solve your problem, contact your nearest Electro-Voice dealer or
Electro-Voice distributor.