Electrolux EWW1122DW - Trouble Shooting

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12. tRoUBLe sHootInG
Most problems are easily solved if you understand the cause.
Check the following list for problem before calling for service.
• If the error mode such as IE, OE, UE were displayed on the control part, in order to solve
these problem, rst turn off the power of the washing machine and then turn on the
power pressing Power button.
• If PFE error mode was displayed on the control part, in order to solve this problem, rst
turn off the power of the washing machine, second turn on the power pressing Power
button, third press SPIN button and last press Start/Hold button.
Problem Check Point
• The washer will not
operate at all
• Is there a power failure?
• Is the power cord correctly connected to an electric outlet?
• Did you turn on the power?
• Did you press Start/Hold button?
• Is there correct amount of laundry in the washer?
• Water is not supplied
Error display
• Did you connect the inlet hose and open the water tap?
• Is the inlet hose or the water tap frozen?
• Is the water supply shot off?
• Is there any foreign matter blocking up the inlet hose lter?
• The washer will not
drain.
Error display
• Is the drain hose frozen or blocked up by dirt?
• Is the drain hose kinked or deformed?
• Is the end of the drain hose immersed in water?
• Is there excessive dirt inside the drain lter?
• The washer will
not spin.
Error display
• Is the clothes in the drum collected on one side?
• Is the washer installed on an uneven oor or is the vibration serious?
• Is the door open? (The lamp “ ” will light up in this case.)
• The washer will
stop during spinning.
• Spinning is
insufcient.
Error display
• Is the lter of the drain pump clogged?
• Is the drain pump operated?
• Did you use the proper amount of detergent?
• Is the drain hose placed higher than 1m above oor?
Vibrating and too noisy
• Is the washer installed on an uneven oor?
• Have all the transit bolts removed?
NOTE
• If and error mode are showed on display, please contact service center.
These cases are not malfunctions;
• The sound “wing” heard during water supply is the operating sound made by the water
inlet valve.