2 System Installation
iConnect
Installation Manual
12
2.4. Internet Communication Setup
After you have powered up the system, the GPRS or LAN startup sequence (depending on your Control System
configuration) is initiated. During this sequence, the GPRS or Ethernet module receives the parameters programmed in
the Control System's Internet Options – p. 67, 11 Internet Options. After the startup sequence is complete, the GPRS or
LAN attempts to connect to the ELAS GPRS/LAN Proxy.
If the Control System is having difficulty connecting to ELAS, a trouble message is displayed. The following table
summarizes the trouble messages for this case.
Table 2-1: ELAS Connection Trouble Message
LCD display Trouble condition Restored by
SIM CARD TROUBLE SIM card not recognized or incorrectly
programmed
Insertion of recognized SIM card
or correct programming.
MEDIA LOSS
LAN MODULE
LAN down LAN restore
MEDIA LOSS GSM Cellular network down Cellular network restore
MEDIA LOSS GPRS
MODULE
Wrong GPRS settings (APN, Password
etc.) or loss of GPRS service
Correct GPRS settings or restored
GPRS service
DEVICE TROUBLE
LAN MODULE
Faulty Ethernet module Replacement of faulty module
DEVICE TROUBLE GSM Faulty GSM/GPRS module Replacement of faulty module
DHCP ERROR IP parameters cannot be set because of
missing DHCP services
Change IP LAN settings or
restored DHCP service
XML FAIL
Control panel fails to communicate
with the XML Proxy
Successful communication with
XML Proxy
In this case, check that the Control System’s Internet Options are correctly programmed. If you still experience
problems, the IP Protocol and GPRS settings must be checked.
To check the IP Protocol and GPRS/LAN settings:
1. For GPRS settings, open the system housing and make sure a SIM Card with GPRS support is on the GPRS
module.
2. Close the Housing and enter your Installer code.
3. Enter [95112] (Programming, Communications, Accounts, Account 1, Protocol). If the setting is correct, you will
see IP Protocol.
4. Exit this menu and Enter [95113] (Programming, Communications, Accounts, Account 1, Interface). If the setting
is correct, you will see GPRS or LAN, respectively.
When using a SIM card with a PIN code, the installer has to make sure that the PIN code
programmed in the Control System is the same as the SIM card's PIN code – see p. 62, 10.7.2
PIN Code.
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