Electronics Line iconnect - Service Call

10 Communications
iConnect
Installation Manual
59
RP Passcode
The RP passcode is a six-digit code that grants access to remote programming. When establishing an RP connection, the
passcode programmed in the RP customer file on the PC must be identical to the system’s RP passcode.
To edit the RP passcode:
1. From the Programming menu, select Communications, Remote Prog., RP Passcode [9522].
2. Enter six digits, then press '√ʹ.
RP Communication Interface
For remote programming, the iConnect
Control System can employ GPRS, GSM, Ethernet, or PSTN communication.
To program the RP communication interface:
1. From the Programming menu, select Communications, Remote Prog., RP Interface [9523].
2. Select PSTN or GSM (GPRS and LAN are relevant for the WEB RP only).
RP Access Options
Options are available to enable, disable or limit access to remote programming.
To program RP Access Options:
1. From the Programming menu, select Communications, Remote Prog., RP Access [9524].
2. Select an RP access option from the following table.
Table 10-1: RP Access Options
Access option Description
Always Enable Up/downloading is always possible.
During Disarm The system must be disarmed in order to establish a connection.
Disable Up/downloading is disabled.
User Initiated The user must perform Enable Programming from the Service menu in
order to establish a connection – see p.27,
4.7.12 Enable Programming.
10.4.2. WEB Remote Programmer (Relevant only when using ELAS connection)
Electronics Line 3000's WEB-based Remote Programmer (WEB RP) allows the installer or service provider to operate
and program the system via the WEB using ELAS database to get the list of supported Control Systems. To access WEB
RP, the installer must enter user name and password.
10.5. Service Call
The Service Call feature is designed to enable the user to call the monitoring service at the push of a button. When the
user presses the up arrow key button  and then presses and holds down the Service Call button
for a few
seconds, a two-way audio connection with the central station is established.
10.5.1. Service Call Telephone Number
To edit the Service Call telephone number:
1. From the Programming menu, select Communications, Service Call, Phone Number [9531].
2. Enter up to 16 digits*. Use the
key to enter "", "#", "," (pause), "T" (switch to DTMF tone dialing), "P" (switch
to pulse dialing) or "+" (international code). Use the
key to delete one character at a time. Press '√ʹ when
you have finished editing.
10.5.2. Service Call Interface
For the Service Call feature, you can choose whether the system employs cellular or PSTN communication.
To program the Service Call interface:
1. From the Programming menu, select Communications, Service Call, Interface [9532].
2. Select either GSM or PSTN.