Trouble shooting
Symptoms Causes
Troubles shooting
Remedy
Remote control is
working
Check
Press automatic button
on remote
Door does not close
Microwave is working
Any object at the detect area Remove the object
Change the microwave
sensor
Photocell is working
Check the surface of receiver
and emitter is clean or not
Clean the surface
Check the receiver and emitter
are at same level or not
Adjust position of receiver
and emitter to the same level
If use built-in photocell，check the
selection of single beam or double
beam and the distance of detect is correct
Adjust the DIP switch
Other signal wire is
wrong connection
Exchange the signal wire
Door open by itself
Sensor
mistake
working
If there is a
moving object
in detect area
Check
Check
Check
Remove the moving object
any strong
microwave near
the door system
Remove the machine with
strong microwave
Any fluorescent
light near the
detect area
Remove the fluorescent light
Not well setting setting again
Check the detect area without object
to cause mistake working
Remove the obstacle
Remove other accessories from controller，
and check the door leaf if is closed
There is an obstacle
on the track
Check
Remove
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