Ebook Reader User Manual
15
13. Restart the Ebook Reader – If the player act abrnomaly, such as the
screen freezing or the device not otherwise responding properly, press the
small “Reset” hole on the back of the hard casing in order to restart the
Ebook Reader. The device should then return to normal.
Troubleshooting Tips:
If the Ebook Reader doesn’t start normally:
– Check that the battery is charged.
– Connect device to manufacturer-approved adapter and check again.
– If device still doesn’t start, please contact our customer service team.
If no sound is coming from the earphones:
– Check if the volume is set to “0.”
– Check the earphone connection to the device.
– Check that the battery is charged.
If noise is coming from the earphones:
– Check that the plug of the earphone is clean.
– Test the music files, by playing other. If a file was damaged, serious
noise will occur.
If keys don’t operate normally:
– Please ensure that the electronic lock is unlocked. If it is locked, press
“Play” to unlock.
– If device still doesn’t respond, please contact our customer service team.
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