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This document describes how to replace a storage processor (SP) in a VNXe3100 or

VNXe3150 disk processor enclosure (DPE).

Before you start

1. Before you begin the procedure, refer to your EMC® VNXe™ online help (Servicing

your system > Adding or replacing faulted hardware components > Replace a faulted

hardware component) for instructions on how to identify failures, order new parts, and

handle hardware components.

2. Unpack the replacement SP and place it on a flat, static-free work surface large

enough to hold it and the faulted SP.

Save the packing material to return the faulted SP.

Tasks to replace an SP

◆ Task 1: Preparing the storage processor (SP) for service ............................................ 2

◆ Task 2: Remove the SP assembly............................................................................... 3

◆ Task 3: Remove the SP top cover ............................................................................... 4

◆ Task 4: Transfer the memory modules ....................................................................... 5

◆ Task 5: Transfer the battery backup unit (BBU) .......................................................... 6

◆ Task 6: Transfer the I/O module or filler module ........................................................ 7

◆ Task 7: Transfer the SSD disk module........................................................................ 9

◆ Task 8: Replace the SP top cover ............................................................................. 10

◆ Task 9: Install the replacement SP assembly ........................................................... 10

◆ Task 10: Reboot the replacement SP ....................................................................... 11

◆ Task 11: Verify the operation of the replacement SP ................................................ 11

◆ Task 12: Return the faulted SP................................................................................. 11

EMC

VNXe3100/VNXe3150

Replacing a Storage Processor

P/N 300-012-218

REV 02

EMC VNXe3100 Replacing Manual

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