2 EMC VNXe3100/VNXe3150 — Replacing a Storage Processor
Tasks to replace an SP
Task 1: Preparing the storage processor (SP) for service
To protect your VNXe system form accidental data loss while you replace an SP, you must
prepare the SP for service before you remove it. You prepare an SP for service by putting it
in Service mode. Both SPs must not be in Service mode at the same time.
1. Open Unisphere™ and select Settings, then Service System.
2. Log in with your service password.
3. In the System Components column, select the faulted storage processor (A or B).
4. Under Service Actions, select Enter Service Mode, then Execute service action.
5. In the Service Confirmation dialog box click OK.
Putting an SP into Service mode takes about 10 minutes to complete. The storage
processor fault LED will flash alternating amber and blue while the SP remains in
Service mode and is receiving active power.
6. Wait until the SP fault LED is flashing alternating amber and blue before continuing to
the next task.
1
1 GBE
01
X4
6Gb SAS
6Gb SAS
23
1
0
e3e0 e1 e2
1 GbE
SP fault