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ServIce InformatIon
GENERAL INFORMATION
Your ENDLESS POOLS
fitness system
has been designed to
provide years of trouble-free use. As with any appliance, problems
may occasionally occur that require the expertise of a qualified service
person. Though such simple repairs as resetting a GFCI switch or
breaker, or resetting a high limit thermostat may not require a service
call, they may indicate that a more serious condition exists. These
conditions may require an experienced service person. Before calling for
service, please refer to the Troubleshooting Guide. Always retain your
original sales receipt for future reference.
GFCI AND HIGH LIMIT THERMOSTAT
If your
fitness system
fails to operate at any time, first check the power
supply to the
fitness system
.
Check each of the GFCI breakers in the subpanel. If a GFCI has tripped,
reset it. If it will not reset, this may be an indication of a ground fault
(short circuit) within the electrical components. Contact an Authorized
Service Technician for a complete diagnosis.
If upon checking the GFCI’s you find that they have not tripped, check
the house breaker panel and ensure the main breaker for the electrical
circuit supplying the
fitness system
has not tripped. If it has, this is
an indication that the circuit was either overloaded or a ground fault
exists between the breaker panel and the
fitness system
receptacle or
subpanel. Contact a qualified electrician.
If upon checking the main house breaker and
fitness system
GFCI’s
you find no failures, check the high limit thermostat. To check it,
simply turn off power to the
fitness system
for 30 seconds. This will
automatically reset the high limit thermostat if it has tripped. If the
fitness
system
energizes once you turn the power back on, this indicates
reduced water flow through the heating system. Tripping of the high
limit thermostat is normally a result of one or a combination of these
problems. 1) clogged filter cartridge(s), 2) blockage within the system
plumbing, 3) a non-functioning heater circulation pump, 4) power was
not disconnected from the
fitness system
before it was drained, 5)
an air lock in the plumbing lines. (The Power Indicator on the front of
the
fitness system
’s control panel will also be blinking if the high limit
thermostat circuit has tripped.)
If the
fitness system
does not function after tripping and resetting
the GFCI’s or resetting the high limit thermostat, then the problem
should be referred to an Authorized Service Technician. Refer to the
Troubleshooting Guide for additional service information.
MISCELLANEOUS SERVICE
INFORMATION
The control and high-limit thermostats are equipped with electronic
sensors that are connected to the
fitness system
’s plumbing. Never cut
or kink the wires that connect the sensors to the thermostats within the
control box.
The jet pump is equipped with a thermal overload cutoff switch that
is designed to protect the pump from overheating. If the pump shuts
itself off in an older
fitness system
, it could indicate failure of the pump
motor bearings. If the pump shuts itself off in a new
fitness system
, it is
usually the result of one or a combination of the following factors:
• Thermal overload: Although mass-produced, not all thermal overload
cutoffs are exactly the same. Some are more sensitive than others and
will shut the pump off at lower temperatures.
• High temperature: All ENDLESS POOLS
fitness system
models are
equipped with a jet pump shroud that vents the heat generated by the
pump motor to the outside of the equipment compartment, and back
into the
fitness system
water. If the vent is blocked by masonry, grass
or debris, overheating of the jet pump may occur. Once the pump motor
has cooled sufficiently and any blockage has been removed from the
vent opening, the jet pump can be restarted.
• Friction: Sometimes the moving parts of a new pump are tight enough
to cause heat build-up due to friction. After a normal break-in period,
the pump will run cooler.
• Improper wiring: If the
fitness system
is connected with an extension
cord, and/or the house wiring is undersized, the pump may starve
for voltage and therefore may draw more amperage and generate
excessive heat.
• If the pump is shutting down due to excessive heat, make sure the
equipment compartment has adequate ventilation. The air gap at the
bottom must not be blocked. Should your jet pump continue to shut off
after short periods of use, contact a qualified service technician.
ACTS INVALIDATING WARRANTY
The limited warranty is void if the ENDLESS POOLS
fitness system
has been improperly installed, subjected to alteration, misuse, or
abuse, or if any repairs on the
fitness system
are attempted by anyone
other than an authorized representative of Watkins Manufacturing
Corporation. Alteration shall include any component or plumbing
change, electrical conversion, or the addition of any non-approved
sanitation or water purification device or heating system which
contributes to component or unit failure or unsafe operating system.
Misuse and abuse shall include any operation of the
fitness system
other than in accordance with Watkins Manufacturing Corporation
printed instructions, or use of the
fitness system
in an application for
which it is not designed; specifically: use of the
fitness system
in a
non-residential application; damage caused by operation* of the
fitness
system
at water temperatures outside the range of 2°C and 49°C
(35°F and 120°F); damage caused by a dirty, clogged or calcified filter
cartridge; damage to the
fitness system
surface caused by the use
of tri-chloro chlorine, BCDMH, misuse of chemical tablets in a floater,
acid, or any other
fitness system
chemicals or
fitness system
surface
cleaners which are not recommended by Watkins Manufacturing
Corporation; damage caused by allowing undissolved
fitness system
sanitizing chemicals to lie on the
fitness system
surface (no
fitness
system
surface material can withstand this kind of abuse); damage
to components or
fitness system
surface caused by improper water
chemistry maintenance; and damage to the
fitness system
surface
caused by leaving the
fitness system
uncovered while empty of water
and in direct exposure to sunlight (this may cause solar heating distress
in warm weather regions). These are considered abuses and may
invalidate this warranty.
*Operation of the
fitness system
does not mean “use” of the
fitness
system
! Watkins Manufacturing Corporation does not recommend
using the
fitness system
if the water temperature is above or below the
fitness system
’s control panel temperature range.
Service Information
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