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DISCLAIMERS
Watkins Wellness shall not be liable for loss of use of the SWIMCROSS
exercise system
, or other incidental, consequential, special, indirect,
or punitive costs, expenses or damages, which may include but are not
limited to the removal of a permanent deck or other custom fixture, or the
necessity for crane removal. Any implied warranty shall have a duration
equal to the duration of the applicable limited warranty stated above.
Some states do not allow limitations on how long an implied warranty
lasts. Under no circumstances shall Watkins Wellness or any of its
representatives be held liable for injury to any person or damage to any
property, however arising.
Some states do not allow the exclusion or limitation of incidental or
consequential damages, so the above limitations may not apply to you.
WATKINS WELLNESS CUSTOMER
SERVICE
If you have any questions about any aspect of your SWIMCROSS
exercise system
set-up, operation or maintenance that have not been
answered by this manual, consult your ENDLESS POOLS dealer.
TROUBLESHOOTING
Should you experience any problem whatsoever, do not hesitate to
contact your authorized ENDLESS POOLS dealer. Located below and
on the next page are some tips to help you to diagnose and rectify some
more common sources of trouble yourself, if you choose to do so.
EXERCISE SYSTEM WATER MAINTENANCE TROUBLESHOOTING GUIDE
Problem Probable causes Solutions
Cloudy Water
• Dirty filters
• Excessive oils / organic matter
• Improper sanitization
• Suspended particles / organic matter
• Overused or old water
• Clean filters
• Shock
exercise system
with sanitizer
• Add sanitizer
• Adjust pH and/or alkalinity to recommended range
• Run jets pump(s) and clean filters
• Drain and refill the
exercise system
Water Odor
• Excessive organics in water
• Improper sanitization
• Low pH
• Shock exercise system with sanitizer
• Add sanitizer
• Adjust pH to recommended range
Chlorine Odor
• Chloramine level too high
• Low pH
• Shock exercise system with sanitizer
• Adjust pH to recommended range
Musty Odor
• Bacteria or algae growth • Shock exercise system with sanitizer–if problem is visible or persistent, drain,
clean and refill the exercise system
Organic buildup / scum ring around
exercise system
• Build-up of oils and dirt • Wipe off scum with clean rag – if severe, drain the exercise system , use a
exercise system surface and tile cleaner to remove the scum, and refill
Algae Growth
• High pH
• Low sanitizer level
• Shock exercise system with sanitizer and adjust pH
• Shock exercise system with sanitizer and maintain sanitizer level
Eye Irritation
• Low pH
• Low sanitizer level
• Adjust pH
• Shock
exercise system with sanitizer and maintain sanitizer level
Skin Irritation / Rash
• Unsanitary water
• Free chlorine level above 5 ppm
• Shock exercise system with sanitizer and maintain sanitizer level
• Allow free chlorine level to drop below 5 ppm before exercise system use
Stains
• Total alkalinity and/or pH too low
• High iron or copper in source water
• Adjust total alkalinity and/or pH
• Use a metal deposit inhibitor
Scale
• High calcium content in water – total alkalinity and pH
too high
• Adjust total alkalinity and pH – if scale requires removal, drain the exercise
system
, scrub off the scale, refill the exercise system and balance the water
Service Information
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