14 Issue 2009-06-17 1005274-EMEI-2.0
Troubleshooting
What’s wrong Remedies
The door does not open
– The motor does not start Change the setting of the programme selector.
Check the mains switch.
If break-out unit PSB is installed, check that the door leaves
and side screens are completely closed.
– The motor starts but stops
during opening
Unlock the mechanical locks.
Clean the floor guide.
Check for objects jammed under the door.
The door does not close
– The motor does not start Change the setting of the programme selector.
If a presence sensor is installed, check for and remove dirt
on the sensor or objects placed in the presence zone.
Check the mains switch.
– The motor starts but stops
during closing
Clean the floor guide.
Check for objects jammed under the door.
The door moves slowly
PSMB-5
PS-6
Prevent traffic using the door and allow it to do a complete
opening and closing cycle with low speed.
See “Programme selector functions” on page 6.
See “Programme selector functions” on page 6.
If the problem continues, please contact your EntreMatic representative.