Troubleshooting guide
Problem Cause Solution
Poor flushing
Not flushing
Auto flushing
does not work
Auto pre-wetting
does not work
Low water
temperature
Low seat
temperature
Low air
temperature
Water supply hose is kinked.
Angle valve is not fully
turned on.
Filter is dirty.
Angle valve is shut off.
A power outage occurred.
A water failure occurred.
Previous cycle not finished.
"Auto flushing" is set to "OFF"
The seat switch will not turn
on unless the user is seated
properly.
Straighten the hose to remove the kink.
Turn on the angle valve fully.
Clean the filter.
Use a bucket to manually flush.
Turn on the angle valve.
Use a bucket to manually flush.
Reset the air temperature.
Stand up from the seat and then sit
again.
Switch to functional mode and wait for
5+ minutes.
Reset the seat temperature.
Switch to functional mode and wait for
5+ minutes.
Wait until the previous cycle finishes
then flush.
Set to "ON".
Set to "ON".
Sit back on the toilet seat.
Adjust the water temperature.
Sit back on the toilet seat.
"Auto pre-wetting" is set to
"OFF".
The seat switch will not turn
on unless the user is seated
properly.
The water temperature is not
set properly.
When the temperature of the water supply or of the bathroom is low,
the water temperature may be low when first sprayed.
The seat temperature is not
set properly.
In energy saving mode.
In standby mode.
When seated, after 10
minutes, the temperature
begins to decrease. Then
after 5 minutes, the toilet
seat heater turns to level 1
and stays.
The air temperature is not
set properly.
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