22
3 Troubleshooting
Fault Solution
Overvoltage
1. Check whether the battery is fully charged. If the
battery is fully charged, it is normal for the battery
to overvoltage.
2. If the battery is not fully charged, but an over-
voltage protection occurs, please contact an
authorized ePropulsion dealer.
Charge/discharge over
temperature
1. Disconnect the charger/machine.
2. If the temperature is too high, cool the battery.
After the temperature decreases, restart the
battery. Please operate the battery at a suitable
temperature.
3. If the temperature is too low, please use the battery
at an appropriate temperature.
Discharge undervoltage
1. Stop discharging.
2. Charge the battery.
Discharge overcurrent
1. Disconnect the machine.
2. Restart the battery, and check. If the fault persists,
please contact an authorized ePropulsion dealer.
If the fault does not persist, check the external
circuitry for short-circuit or whether to connect
with the high-current load.
No response by pressing
power button
1. Read the user manual, and confirm whether the
operation is correct.
2. If the fault persists, please contact an authorized
ePropulsion dealer.
The battery has no input
or output
1. Check the connection between the battery, charger
and the machine.
2. Reconnect the communication cables and power
cables.
3. Disconnect the machine or charger, and reconnect
after a while.
4. Contact an authorized ePropulsion dealer.
Other faults
1. Disconnect all connections to the battery. Then
restart the battery after a while, and see if the fault
persists.
2. If the fault persists, please contact an authorized
ePropulsion dealer.
To Next Page
Loading...