Identifying the Location of Paper Jams. . . .............................................. 59
Clearing Paper Jams From the Front of the Printer. . . . . . ................................. 60
Clearing Paper Jams From the Back of the Printer....................................... 61
Clearing Paper Jams From the Center Output Tray...................................... 64
Jam Problems..................................................................... 66
Basic Printer Problems.................................................................. 67
Display Problems....................................................................... 67
Printing Problems...................................................................... 68
Print Quality Problems.................................................................. 70
The Output Is Too Light............................................................ 70
Toner Smears or Print Comes Off/Stain on Back Side.................................... 71
Random Spots/Blurred Images....................................................... 72
The Entire Output Is Blank.......................................................... 73
Streaks Appear on the Output........................................................ 73
Mottle............................................................................ 74
Ghosting......................................................................... 74
Fog.............................................................................. 75
Bead-Carry-Out (BCO)............................................................. 76
Auger Mark....................................................................... 76
Wrinkled/Stained Paper............................................................. 77
The Top Margin Is Incorrect......................................................... 78
Protrudent/Bumpy Paper............................................................ 79
Other Problems........................................................................ 79
Contacting Service...................................................................... 80
Getting Help.......................................................................... 80
Operator Panel Lights. . . ............................................................ 80
Status Monitor Alerts............................................................... 80
Non-Genuine Mode.................................................................... 80
The Printer Setting Utility (for Windows). . . . .......................................... 81
The Non Genuine Toner Mode Setting Tool (for Mac OS X).............................. 81
Chapter 8 Maintenance
Replacing the Toner Cartridge............................................................ 82
Overview......................................................................... 83
Removing the Toner Cartridge....................................................... 84
Installing a Toner Cartridge.......................................................... 86
Ordering Supplies...................................................................... 87
Consumables...................................................................... 88
Epson AcuLaser M1400 Series User’s Guide
Contents 4