Accessing EPSON Status Monitor........... 61
Notice Settings......................... 62
Tray Icon Settings....................... 62
Cancelling a Print Job...................... 62
From the printer........................ 62
From the computer...................... 63
Uninstalling and Installing Software
Uninstalling Software...................... 64
Installing Software........................ 64
Installing the PostScript printer driver with
Windows............................. 65
Installing the PostScript printer driver with
Mac OS.............................. 66
Installing the PCL printer driver (For
Windows only)......................... 67
Maintaining the Printer
Replacing Consumable Products/Maintenance
Parts................................... 68
Precautions during replacement............. 68
Replacement Messages/Lights.............. 68
Cleaning the Printer....................... 70
Cleaning the inner roller.................. 70
Troubleshooting
Status and Error Messages on the Control Panel
(for AL-M320DN/AL-M310DN). . . . . . . . . . . . . . 72
Status and Error Lights (for AL-M220DN). ...... 78
Printing a Status Sheet...................... 84
Printing from the control panel (For AL-
M320DN/310DN)....................... 84
Printing from the control panel (For AL-
M220DN)............................. 84
Clearing Jammed Paper..................... 84
F (Cover F)............................ 85
E (Cover E)............................ 87
C1 DM (Cassette1/DM knob).............. 88
MP (MP tray).......................... 88
C1 - C3 (Cassette 1 - 3)................... 89
Paper Does Not Feed Properly................ 90
Power and Control Panel Problems............ 90
The ready light does not turn on............ 90
The printer turns off automatically.......... 91
The Printer does not turn off............... 91
The Printer Does Not Print.................. 92
Ready light is off........................ 92
The ready light is on..................... 92
Printout Problems......................... 93
Print quality is poor..................... 93
The printout is not what you expected........ 94
Printing in the PS3 Mode Problems............ 95
The printer does not print correctly in the
PostScript mode........................ 96
The printer does not print................. 96
The printer or its driver does not appear in
utilities in the printer configuration (Mac OS
only)................................ 96
The font on the printout is different from that
on the screen.......................... 96
The edges of texts and/or images are not
smooth. . . ............................ 97
The printer does not print normally via the
USB interface.......................... 97
The printer does not print normally via the
network interface....................... 97
An undefined error occurs (Mac OS only)..... 97
Other Problems.......................... 98
The optional product is not available......... 98
Correcting USB problems................. 98
Cannot access the shared printer............ 99
Transporting the Printer................... 100
For short distances..................... 100
For long distances...................... 100
Installing Options (AL-M320DN/AL-M310DN)
..................................... 101
Optional paper cassette unit............... 101
Appendix
Technical Specifications.................... 103
General.............................. 103
Electrical............................. 105
Supported operating systems.............. 105
Support Mode Settings using the control panel
................................... 105
Consumable Products and Options........... 109
Consumable products................... 109
Options............................. 109
Copyrights, Trademarks, and Licenses......... 110
SOFTWARE LICENSE.................. 110
Standard and Approvals................... 110
Where To Get Help
Contacting Epson Support.................. 111
Before Contacting Epson................. 111
AL-M320DN/AL-M310DN/AL-M220DN User's Guide
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