Solving Problems 149
■ If an antivirus program is running, try disabling it and restarting
the Easy Interactive Driver.
■ If your USB cable is installed in the wall, try connecting a
different USB cable to the projector and your computer.
You don’t see the Easy Interactive Driver on your computer.
If you don’t see the pen icon on your taskbar (Windows) or in
the Dock (Mac OS), do one of the following:
■ Make sure you install the driver from the CD labeled “Epson
Projector Software for Easy Interactive Function.”
■ In Windows, select All Programs or Programs > Epson
Projector
> Easy Interactive Driver.
■ In Mac OS, open the Application folder, then select the Easy
Interactive Driver
icon.
■ If the pen icon has a red X on it, make sure the USB cable is
securely connected to the projector and computer. Try
disconnecting and reconnecting the cable to your computer.
The pen doesn’t work.
■ Make sure nothing is blocking the signal between the pen and the
interactive pen receiver on the projector (see page 13).
■ Make sure the cable cover is in place to keep cables from blocking
the signal.
■ Make sure the pen batteries have enough power. If the light on
the pen doesn’t turn green when you press the button, you need
to replace the batteries.
■ Dim the room lights and turn off any fluorescent lights. Make
sure the projection surface and the pen receiver are not in direct
sunlight or other sources of bright lighting.
■ Make sure the pen receiver on the projector is clean and free from
dust.
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