Epson C11CA31021NU Administrator's Guide

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Troubleshooting
Disc drop error The arm dropped the disc while transferring it.
Remove the dropped disc, turn off the power, and then turn
on the power again.
Disc feed error
DRV 1/2
The disc was not transferred properly to the drive.
Perform the procedure below.
1. Remove the discs from the drive tray.
2. Fully separate and reload the discs in the input stacker.
3. Close the disc cover.
Disc feed error
PRN
The disc was not transferred properly to the printer.
Perform the procedure below.
1. Remove the discs from the printer tray.
2. Fully separate and reload the discs in the input stacker.
3. Close the disc cover.
Disc is
not writable
Processing of the job is paused.
Perform the procedure below.
1. Open the disc cover.
2. Remove the disc that cannot be written or the disc that is
already written from the input stacker (Stacker 1 or Stacker
2).
3. Load a disc that can be written. (See “Writable Disc Types” in
the PP-100N User’s Guide.)
4. Close the disc cover.
Processing of the job is automatically resumed.
Disc is
wrong type
Processing of the job is paused. Perform the procedure below.
1. Open the disc cover.
2. Remove the disc from the input stacker (Stacker 1 or
Stacker 2) that is a different type from the disc type that was
set.
3. Load the correct disc type. (See “Disc Loading” in the PP-
100N User’s Guide.)
4. Close the disc cover.
Processing of the job is automatically resumed.
Disc pickup
error (DRV 1/2)
The disc in the drive tray cannot be picked up. Turn off the
power, and then turn it on again. If the same error message still
appears, repair is required. Please contact Customer Support.
Disc pickup
error (PRN)
The disc in the printer tray cannot be picked up. Turn off the
power, and then turn it on again. If the same error message still
appears, repair is required. Please contact Customer Support.
Error Message Remedy
Notification
Sound

Epson C11CA31021NU Specifications

General

Brand	Epson
Model	C11CA31021NU
Category	Computer Hardware
Language	English