Epson C11CA31021NU Administrator's Guide

72
Troubleshooting
Disc pickup
error (ST1/2)
The arm cannot pick up the disc in the stacker. If the indicated
stacker is an input stacker, fully separate and reload the discs
in the stacker.
Disc release
error
The arm cannot release the disc.
Do not remove the disc by hand. This could damage the arm.
Turn off the power of the product, and then turn it on again.
During the initialization operation of the product, the arm
releases the disc. If the same error message still appears, repair
is required. Please contact Customer Support.
Discs ejected
from ST2?
Perform the procedure below.
1. Remove the published discs from Stacker 2.
2. Refill the discs if necessary.
3. Press the button.
Note: In Batch Mode, if Stacker 2 is removed during publishing
progress, it is always recognized as the input stacker when
loaded again.
Drive tray
open/close error
-When the drive tray does not come out-
Turn off the power, and then turn it on again. If the drive
trays still does not come out, see “Drive tray does not come
out” on page 87 in this guide. If the same error message
appears again, repair is required. Please contact Customer
Support.
-When the drive tray does not close-
Remove any remaining discs, turn off the power, and then
turn on the power again. If the same error message still
appears, repair is required. Please contact Customer Support.
Fan control
error
Turn off the power, and then turn it on again. If the same error
message still appears, repair is required. Please contact Customer
Support.
Ink cartridge
cover open
Close the ink cartridge cover.
This product is currently operating.
Close the ink cartridge cover.
Ink problem
(C,LC,LM,M,Y,K)
An invalid ink cartridge is installed.
Replace the cartridge of the displayed color. (See “Changing
the Ink Cartridge” in the PP-100N User’s Guide.)
Internal drive
error (DRV 1/2)
Turn off the power, and then turn it on again. If the same error
message still appears, repair is required. Please contact Customer
Support.
Error Message Remedy
Notification
Sound

Epson C11CA31021NU Specifications

General

Brand	Epson
Model	C11CA31021NU
Category	Computer Hardware
Language	English