Epson C11CA31021NU Administrator's Guide

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Troubleshooting
Internal printer
error
Turn off the power, and then turn it on again. If the same error
message still appears, repair is required. Please contact Customer
Support.
Internal
autoloader error
Perform the procedure below.
1. Turn off the power.
2. Open the disc cover, and check if any dust or foreign
objects are inside.
3. Turn on the power.
If the same error message still appears, repair is required. Please
contact Customer Support.
Invalid
state error
Turn off the power, and then turn it on again. If the same error
message still appears, repair is required. Please contact Customer
Support.
No disc
ST1, ST2
Load discs into the input stacker (Stacker 1 or Stacker 2). (See
“Disc Loading” in the PP-100N User’s Guide.)
No ink cartridge
(C,LC,LM,M,Y,K)
The ink cartridge of the displayed color is not installed, or is not
installed correctly.
Correctly install the cartridge of the displayed color. (See
“Changing the Ink Cartridge” in the PP-100N User’s Guide.)
No stacker
ST1, ST2, ST3
Load the displayed stacker, and close the disc cover. (See
“Installing the stackers” on page 23 in this guide.)
Non-standard ink
Continue?
To use the ink cartridge, press the button (Yes). To
change to a Epson brand ink cartridge, press the CANCEL
button (No), and change the ink cartridge.
Use of non-Epson brand ink cartridges is not recommended.
• Use of non-Epson brand ink cartridges can result in problems
that will not be covered by the warranty.
• Epson cannot guarantee the quality and reliability of non-
Epson brand products. Repairs for any damage or breakdown
of this product due to the use of non-Epson brand products
will not be free of charge even if the warranty period is still
valid.
• This product performs color adjustment based on use of Epson
brand ink cartridges. Use of non-Epson brand ink products can
adversely affect the printing quality and prevent the product
from realizing its maximum performance.
See “Changing the Ink Cartridge” in the PP-100N User’s Guide for
the ink cartridge changing procedure.
Error Message Remedy
Notification
Sound

Epson C11CA31021NU Specifications

General

Brand	Epson
Model	C11CA31021NU
Category	Computer Hardware
Language	English