Epson DS-560 User Manual

Speak to a Support Representative
Before you call Epson for support, please have the following information ready:
• Product name
• Product serial number (located on a label on the product)
• Proof of purchase (such as a store receipt) and date of purchase
• Computer configuration
• Description of the problem
Then call:
• U.S.: (562) 276-4382, 6 AM to 8 PM, Pacific Time, Monday through Friday, and 7 AM to 4 PM, Pacific
Time, Saturday
• Canada: (905) 709-3839, 6 AM to 8 PM, Pacific Time, Monday through Friday, and 7 AM to 4 PM,
Pacific Time, Saturday
Days and hours of support are subject to change without notice. Toll or long distance charges may
apply.
Note: For help using any other software on your system, see the documentation for that software for
technical support.
Purchase Supplies and Accessories
You can purchase genuine Epson accessories at epson.com (U.S. sales) or epson.ca (Canadian sales).
You can also purchase accessories from an Epson authorized reseller. To find the nearest one, call 800-
GO-EPSON (800-463-7766).
Parent topic: Solving Problems
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Epson DS-560 Specifications

General

Scanner Type	Document Scanner
Optical Resolution	600 dpi
Maximum Resolution	1200 dpi
Automatic Document Feeder Capacity	50 sheets
Color Depth	24-bit
Grayscale Depth	8-bit
Supported Operating Systems	Windows, macOS
Duplex Scanning	Yes
Scanning Technology	CIS
Scan Speed (Black & White)	35 ppm
Scan Speed (Color)	35 ppm
Interface	USB 3.0
Maximum Document Size	8.5" x 14"
Minimum Document Size	2" x 2"
Daily Duty Cycle	3, 000 pages