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• Default password: projector serial number
Parent topic: Solving Projector or Remote Control Operation Problems
Related concepts
Password Security Types
Solutions When a Battery Message Appears
If you see a message telling you that the battery that saves your clock settings is running low, contact
Epson for help.
Parent topic: Solving Problems
Related references
Where to Get Help (U.S. and Canada)
Where to Get Help (Latin America)
Solving Network Problems
Check the solutions in these sections if you have problems using the projector on a network.
Solutions When Wireless Authentication Fails
Solutions When You Cannot Access the Projector Through the Web
Solutions When the Image Contains Static During Network Projection
Solutions When Network Alert E-Mails are Not Received
Parent topic: Solving Problems
Solutions When Wireless Authentication Fails
If you cannot authenticate a wireless connection, try the following solutions:
• If the wireless settings are correct, but authentication fails, you may need to update the Date & Time
settings in the Extended menu, if available.
• Make sure the Wireless Mode setting is set to Wireless LAN On.
• Check the Security settings and passphrase in the Network Configuration menu.
• Check the Event ID number displayed in the Info menu and check the link below to identify the
problem.
• Make sure the connected device is on and operating properly.
• If the access point security is WPA3-EAP, change the access point setting to WPA2/WPA3-EAP.
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