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• Make sure all projectors are connected to the same network.
• Make sure the Content Playback setting is turned on in the Settings menu.
• Make sure your USB device contains a playlist.
• Make sure your USB device is connected directly to the projector and not through a USB hub or card
reader.
• If the USB device is partitioned, you may not be able to play back playlists. Delete all of the partitions
before saving the playlists on your USB device.
• Do not share a playlist between projectors that are different in resolution. Color and shape effects
added by using the Overlay Effect setting may not be reproduced correctly.
Parent topic: Solving Problems
Related references
Projector Feature Settings - Settings Menu
Related tasks
Setting the Date and Time
Controlling a Networked Projector in Content Playback Mode
Related topics
Projecting in Content Playback Mode
Using the Projector on a Network
Where to Get Help (U.S. and Canada)
If you need to contact Epson for technical support services, use the following support options.
Internet Support
Visit Epson's support website at epson.com/support (U.S.) or epson.ca/support (Canada) and select
your product for solutions to common problems with your projector. You can download utilities and
documentation, get FAQs and troubleshooting advice, or e-mail Epson with your questions.
Speak to a Support Representative
To use the Epson PrivateLine Support service, call (800) 637-7661. This service is available for the
duration of your warranty period. You may also speak with a projector support specialist by dialing (562)
276-4394 (U.S.) or (905) 709-3839 (Canada).
Support hours are 6 AM to 8 PM, Pacific Time, Monday through Friday and 7 AM to 4 PM, Pacific Time,
Saturday.