Problem Solving
47
f The remote control does not work
f Mail is not received even if a problem occurs with the projector (EMP-83H/822H Only)
Check Remedy
Is the remote control light-emitting area pointing towards the
remote receiver on the projector when it is operated?
Point the remote control towards the remote receiver.
The operating angle for the remote control is about 30 horizontally, and about 15 vertically.
s Quick Start Guide
Is the remote control too far from the projector? The operating range for the remote control is about 6 m. s Quick Start Guide
Is direct sunlight or strong light from fluorescent lamps
shining onto the remote receiver?
Set the projector up in a location where strong light does not shine onto the remote receiver. For EMP-83H/
822H, set the remote receiver to "Off" from "Remote Receiver" in the configuration menu. s"Settings"-
"Remote receiver" p.28
Is the correct setting for the remote receiver selected?
(EMP-83H/822H only)
Check the "Remote Receiver" in the configuration menu. s"Settings"-"Remote receiver" p.28
Are the batteries dead or have the batteries been inserted
correctly?
Make sure the batteries are inserted correctly or replace the batteries with new ones if necessary. s p.51
Was a remote control button pressed for more than
30 seconds?
If any of the buttons on the remote control are pressed down for more than 30 seconds, the remote control
stops sending signals (remote control's sleep mode). When the button is released, normal remote control
operation resumes. This can prevent the batteries from running down accidentally because Sleep Mode
operates when the remote control is stored in a bag or if an object is placed on top of it.
Check Remedy
Is "Standby Mode" set to "Network On"? To use the Mail Notification function when the projector is in standby, set "Network On" from "Standby
Mode" in the configuration menu. s"Extended"-"Standby Mode" p.30
Did a fatal problem occur and the projector come to a sudden
stop?
When the projector comes to a sudden stop, mail cannot be sent.
If the problem continues, contact your local dealer or the nearest address provided in the Support and
Service Guide. sEpson Projector Contact List
Is power being supplied to the projector? Check that your electrical outlet or power source is functioning correctly.
Is the LAN cable connected correctly? Check that the LAN cable is connected correctly. Reconnect it if it is not connected or it is not connected
correctly. s p.62
Is "Mail" set correctly in the configuration menu? Mail notification of problems is sent according to the "Mail" settings in the configuration menu. Check if it
is set correctly. s"Network Menu"-"Mail Menu" p.32
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