There is a problem with the status of the printer.
Solutions
Make sure the printer status is not Pause.
Select System Preferences from the Apple menu > Printers & Scanners (or Print & Scan, Print & Fax),
and then double-click the printer. If the printer is paused, click Resume.
Cannot Scan Even Though a Connection has been Correctly Established
Scanning at a high resolution over a network.
Solutions
Try scanning at a lower resolution.
The Printer Cannot Connect by USB
e following causes can be considered.
The USB cable is not plugged into the electrical outlet correctly.
Solutions
Connect the USB cable securely to the printer and the computer.
There is a problem with the USB hub.
Solutions
If you are using a USB hub, try to connect the printer directly to the computer.
There is a problem with the USB cable or the USB inlet.
Solutions
If the USB cable cannot be recognized, change the port, or change the USB cable.
The Printer Cannot Connect to the Network
Main causes and solutions for network connection problems
If the Wi-Fi connection fails, check the following to see if there is a problem with the operation or settings for the
connected device.
Check the cause of the printer network connection failure.
Solutions
Print out the network connection check report to see the issue and check the recommended solution.
See the following related information for details on reading the network connection check report.
Solving Problems
>
Cannot Print or Scan
>
The Printer Cannot Connect to the Network
100
To Next Page
Loading...
Need help?
General
