The desired color or certain characters are not printed.
Your software program may not be set up properly for color
printing. Use the program’s setup (or install) procedure to
check the printer settings and adjust as needed. If your
software program is capable of sending control codes, select
the color using the ESC r command. (See the “ Command
Summary” in the Appendix.)
The top or bottom edge of the characters are a different color from
the rest.
Check the characters printed in red. If the top edge is blue,
move the color ribbon adjustment lever forward. If the bottom
edge is yellow, move the lever backward. Then print another
self test to check your adjustment. Repeat this process until the
ribbon is properly adjusted.
The ribbon cartridge may not be installed properly. See
page 2-35.
L
Blackberry REV.D
A5 size Chapter 3
95/05/08 pass 0
3-12
Troubleshooting
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