Cannot Create the Secure IPP Printing Port
Is the correct certicate specied as the server certicate for SSL/TLS communication?
If the
specied
certicate
is not correct, creating a port may fail. Make sure you are using the correct
certicate.
Is a CA certicate imported to the computer accessing the printer?
If a CA
certicate
is not imported to the computer, creating a port may fail. Make sure a CA
certicate
is imported.
Related Information
& “Conguring IPsec/IP Filtering” on page 18
Cannot Access the Printer after
Conguring
IEEE802.1X
The settings may be incorrect.
Disable IEEE802.1X and Wi-Fi from the printer's control panel. Connect the printer and a computer, and then
congure
IEEE802.1X again.
Related Information
& “Conguring an IEEE802.1X Network” on page 27
Problems on Using a Digital
Certicate
Cannot Import a CA-signed
Certicate
Does the CA-signed certicate and the information on the CSR match?
If the CA-signed
certicate
and CSR do not have the same information, the CSR cannot be imported. Check the
following:
❏ Are you trying to import the certicate to a device that does not have the same information?
Check the information of the CSR and then import the certicate to a device that has the same information.
❏ Did you overwrite the CSR saved into the printer aer sending the CSR to a certicate authority?
Obtain the CA-signed certicate again with the CSR.
Is the CA-signed certicate more than 5KB?
You cannot import a CA-signed certicate that is more than 5KB.
Is the password for importing the certicate correct?
If you forget the password, you cannot import the certicate.
Related Information
& “Importing a CA-signed Certicate” on page 33
Administrator's Guide
Solving Problems
55