41
Where To Get Help
If you need help with your printer, the EpsonNet Internal Print Server, or any of the
included software, see the contact information below.
EPSON Technical Support
EPSON provides technical assistance 24 hours a day through the electronic support
services and automated telephone services listed in the following table.
To speak directly to a technical support representative dial (562) 276-7564 (in the
U.S.) or (905) 709-2567 (in Canada) 6 AM to 6 PM, Pacific Time, Monday through
Friday. Toll or long distance charges may apply.
Service Access
World Wide Web From the Internet, you can reach EPSON Support at
http://support.epson.com
. At this site, you can download
drivers and other files, look at documentation such as
product brochures and user manuals, and access
troubleshooting information.
EPSON Internet FTP
Site
If you have Internet FTP capability, use your Web browser
(or other software for FTP downloading) to log onto
ftp.epson.com
with the user name
anonymous
and your
e-mail address as the password.
EPSON E-MAIL
Technical Support
To receive technical advice through e-mail, go to
http://support.epson.com
and complete the form under
the troubleshooting tab, as requested.
Automated Telephone
Services
A variety of automated help services are available 24 hours a
day, seven days a week. To use these services, you must
have a touch tone telephone and call
(800) 922-8911
.
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