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Epson Stylus Color 980 - User Manual

Epson Stylus Color 980
242 pages
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Color Ink Jet Printer
All rights reserved. No part of this publication may be reproduced, stored in a retrieval
system, or transmitted in any form or by any means, electronic, mechanical, photocopying,
recording, or otherwise, without the prior written permission of SEIKO EPSON
CORPORATION. The information contained herein is designed only for use with this EPSON
printer. EPSON is not responsible for any use of this information as applied to other printers.
Neither SEIKO EPSON CORPORATION nor its affiliates shall be liable to the purchaser of
this product or third parties for damages, losses, costs, or expenses incurred by the purchaser
or third parties as a result of: accident, misuse, or abuse of this product or unauthorized
modifications, repairs, or alterations to this product, or (excluding the U.S.) failure to strictly
comply with SEIKO EPSON CORPORATION's operating and maintenance instructions.
SEIKO EPSON CORPORATION shall not be liable for any damages or problems arising from
the use of any options or any consumable products other than those designated as Original
EPSON Products or EPSON Approved Products by SEIKO EPSON CORPORATION.
SEIKO EPSON CORPORATION shall not be held liable for any damage resulting from
electromagnetic interference that occurs from the use of any interface cables other than those
designated as EPSON Approved Products by SEIKO EPSON CORPORATION.
EPSON is a registered trademark and EPSON Stylus is a trademark of SEIKO EPSON
CORPORATION.
Microsoft and Windows are registered trademarks of Microsoft Corporation.
General Notice: Other product names used herein are for identification purposes only and may be
trademarks of their respective owners. EPSON disclaims any and all rights in those marks.
Copyright © 2000 by SEIKO EPSON CORPORATION, Nagano, Japan.

Table of Contents

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Questions and Answers

  • D
    Dr. Dennis PhelpsSep 9, 2025
    What to do if my Epson Stylus Color 980 shows 'Ink low (color ink cartridge)'?
    • P
      Paul BarnesSep 9, 2025
      If your Epson Printer indicates that the color ink cartridge is low, it means the color ink cartridge is nearly empty. Obtain a replacement color ink cartridge (T005).
  • J
    johnsonkatherineAug 23, 2025
    Why is my Epson Printer producing blurry or smeared printouts?
    • C
      Christopher MillsAug 23, 2025
      If your Epson Printer is producing blurry or smeared printouts, ensure your paper is dry and the printable side is facing up. Select Automatic as the Mode setting in your printer driver. If the paper is curled, flatten it or curl it slightly toward the opposite side. Set the adjust lever to the '+' position and ensure the Media Type setting is correct. Remove each sheet from the output tray as it is printed, especially with transparencies. When printing on glossy media or transparencies, place a support sheet beneath the stack. You may also run the Head Cleaning and Print Head Alignment utilities. Ink may have leaked inside the printer, so wipe it with a soft, clean cloth.
  • L
    lflynnAug 25, 2025
    Why are the colors incorrect or missing on my Epson Printer?
    • G
      Gilbert LewisAug 25, 2025
      If colors are incorrect or missing when printing with your Epson Printer, change the Ink setting in your printer driver to Color. You can also adjust the color settings in your application or printer driver. Try running the Head Cleaning utility. If colors are still incorrect or missing, replace the color ink cartridge; if the problem persists, replace the black ink cartridge.
  • A
    Anna WeaverAug 27, 2025
    What to do if my Epson Printer has color gaps in printouts?
    • C
      Christian PierceAug 27, 2025
      If you notice color gaps when printing with your Epson Printer, make sure your paper is not damaged, dirty, or too old. Try running the Head Cleaning utility to clear any clogged ink nozzles. Check the B black and A color ink out lights; if one is flashing, replace the appropriate ink cartridge. You might also need to adjust the color settings in your application or printer driver, and select Automatic as the Mode setting in your printer driver.
  • W
    William SmallAug 27, 2025
    What to do if my Epson Stylus Color 980 says 'Paper Jam Error'?
    • T
      Timothy RussellAug 28, 2025
      If your Epson printer displays a 'Paper Jam Error', it could be due to several reasons. The paper you are using might be longer than what the printer supports, so ensure you're using the correct size. Dust on the encoder at the back of the carriage can also cause this, so try cleaning it. Also, the PE sensor might be covered with paper debris or dust; clean it to ensure it is free of obstructions. The PE sensor actuator may not be acting properly or the sensor base may not be fixed properly, so check the PE sensor actuator and ensure it is securely fixed. Make sure that the ASF and paper load sub roller are installed correctly. Finally, test and replace defective components as necessary.
  • C
    christine21Aug 29, 2025
    How to fix a 'Paper Out Error' on my Epson Printer?
    • W
      weeksmichaelAug 29, 2025
      If your Epson printer shows a 'Paper Out Error' or 'Double Feed Error', start by checking that the paper is loaded properly and is not jammed. Ensure the connector for the PE sensor is correctly connected. Verify the PE sensor actuator functions correctly and is secured. If the issue persists, test the PE sensor and replace it if defective. Finally, inspect and repair or replace the ASF as necessary.
  • J
    jasonwalkerSep 18, 2025
    What to do if Epson Printer driver is not installed correctly?
    • S
      Stephen VelasquezSep 18, 2025
      If EPSON Stylus COLOR 980 appears under Other Devices, click Remove. Then install the drivers again, following the instructions in the Setup Guide.
  • A
    Alicia ShepherdSep 22, 2025
    What does 'Unknown printer error' mean on Epson Stylus Color 980?
    • R
      Rebecca StewartSep 22, 2025
      Turn off the printer and contact your dealer.
  • D
    dmerrittSep 8, 2025
    What to do if I see a carriage error on my Epson Stylus Color 980?
    • A
      amyvargasSep 8, 2025
      If your Epson Printer displays a carriage error, it means the print head is obstructed. Turn off the printer, open the cover, and remove any paper from the paper path. Then, turn the printer back on.
  • P
    Paula PowellSep 5, 2025
    How to fix vertical misalignment or banding on Epson Stylus Color 980?
    • M
      marcus48Sep 5, 2025
      To address vertical misalignment or banding on your Epson Printer, ensure the printable side of the paper is face up in the sheet feeder. Run the Print Head Alignment utility. Clear the High Speed check box in your printer driver’s Advanced dialog box. Also, run the Head Cleaning utility and ensure the Media Type setting is appropriate for the loaded media.

Epson Stylus Color 980 Specifications

General IconGeneral
Printer TypeInkjet
Print Resolution1440 x 720 dpi
Maximum Print SizeA4
Print Speed (Black)Up to 9 ppm
Print Speed (Color)8 ppm
Ink TypeDye-based
Weight5.5 kg
ConnectivityUSB
Operating System CompatibilityWindows, Mac
Paper Sizes SupportedA4, Letter, Legal
Paper HandlingInput tray: 100 sheets

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