10-20
Troubleshooting
Printer Doesn't Print
If one of the following error indications is displayed, try the
solutions listed.
❏
All lights are off
❏
Lights came on and then went out
❏
Only the power light is on
❏
The
S
paper out light is flashing or on
❏
One of the ink out lights is flashing or on
❏
Ink out lights are on and the other lights are flashing
All lights are off
Try one or more of these solutions:
❏
Press the
P
power button and make sure that the printer is on.
❏
Turn off the printer and make sure that the power cord is
securely plugged in.
❏
Make sure that your outlet works and that it is not controlled
by a wall switch or a timer.
Lights came on and then went out
The printer’s voltage may not match the outlet rating. Turn off the
printer and unplug it immediately. Then, check the printer label.
If the voltage does not match, DO NOT PLUG YOUR PRINTER
BACK IN. Contact your dealer.
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