Troubleshooting
10-21
Only the power light is on
Try one or more of these solutions:
❏
Turn off the printer and computer. Make sure that the
printer’s interface cable is securely plugged in.
❏
Make sure that there is no packing material remaining inside
the printer.
❏
Turn off the printer and computer and disconnect the
printer’s interface cable. Then, print an operation check page.
See “Running a printer operation check” on page 10-8.
If the check page prints, make sure that the printer software
and your application are installed correctly.
❏
If you are trying to print a large image, your computer may
not have enough memory to print. Try printing a smaller
image.
❏
If you are using Windows 2000 or NT 4.0, try to uninstall the
EPSON Printer Port. Click
Start
, point to
Programs
and
EPSON Printers
, then click
EPSON Printer Port Uninstall
.
Follow the on-screen instructions.
❏
Clear any stalled print jobs from the Spool Manager. For
instructions, see “Using EPSON Spool Manager” on page 4-3.
❏
If the printer sounds like it is trying to print but is unable to,
run the Head Cleaning utility.
If this does not work, replace the ink cartridges. See
“Replacing an Empty Ink Cartridge” on page 8-1 for
instructions.
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