Troubleshooting
10-25
Paper does not eject fully or is wrinkled
If the paper does not eject fully, press the
E
load/eject button. Also
check the Paper Size setting in your application or printer driver.
If the paper is wrinkled when it comes out, it may be damp or too
thin. Load a new stack.
Note:
Store any unused paper in its original packaging in a dry area. See
“Paper” on page A-2 for specifications.
Paper dosen’t feed correctly when Using the
double-sided printing feature
If multiple pages feed when using the double-sided printing
feature, remove the paper as instructed in “Multiple pages feed”
on page 10-24. You may be able to reuse the pages that were fed
in error. Make sure that the paper is not wrinkled or creased, then
reload it properly to ensure that no pages are skipped and that
the document is printed correctly.
If paper jams when using the double-sided printing feature,
remove the paper as instructed in “The paper jams” on page 10-24.
If a number of print jobs have been sent to the printer, check the
page settings in your application and confirm that the paper is
loaded properly to ensure that no pages are skipped and that the
document is printed correctly.
Where to Get Help
If your printer is not operating properly and you cannot solve the
problem using the troubleshooting information in your printer
documentation, contact customer support services for assistance.
To Next Page
Loading...
Need help?
General