10-2
Troubleshooting
Paper out light is flashing or on . . . . . . . . . . . . . . . . . . . . . . 10-22
One of the ink out lights is flashing or on . . . . . . . . . . . . . . 10-22
Ink out lights are on and the other lights are flashing. . . . 10-22
Paper Does Not Feed Correctly . . . . . . . . . . . . . . . . . . . . . . . . . . . 10-23
Paper does not feed. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10-23
Multiple pages feed. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10-24
The paper jams. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10-24
Paper does not eject fully or is wrinkled . . . . . . . . . . . . . . . 10-25
Paper dosen’t feed correctly when Using the double-sided print-
ing feature . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10-25
Where to Get Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10-25
Correcting USB Problems
Make sure that your computer is a Windows 98
or Windows 2000 pre-installed model
Your computer must be a Windows 98 or Windows 2000 pre-
installed model. You may not be able to install or run the USB
Printer Driver on a computer which is not equipped with a USB
port or which has been upgraded from Windows 95 to Windows
98 or 2000.
For details about your computer, contact your dealer.
Make sure that EPSON USB Printer Devices
appears in the list on the Device Manager menu
(for Windows 98 only)
If you canceled the plug-and-play driver installation before the
procedure was completed, either the USB printer device driver or
the printer driver may be installed incorrectly.
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