Epson Stylus Pro 9890/9908/7890/7908 User’s Guide
Problem Solver
97
Call for service / Maintenance request
SpectroProofer ERROR
REFER TO THE MANUAL TO
FIND OUT HOW TO SOLVE
THE PROBLEM
NN
*NN is the error number.
Error No. 80
Cannot perform color
measurement.
Turn off the printer, and then remove the color
measurement device and the white
calibration tile from the SpectroProofer
mounter. Check that the number on the label
mentioned on the color measurement device
and the white calibration tile are the same,
otherwise, try again with a combination of the
same number. If the lens in the color
measurement device or the white calibration
tile is soiled, clean it. Return the parts correctly
and then turn on the printer.
See the SpectroProofer Mounter 24"/44"
User’s Guide
If this message appears on the LCD panel
again, contact your dealer or Epson Support.
Error No. 12, 14, D5, D6,
65
The SpectroProofer has
an error.
Note the code and contact your dealer.
SProofer DISCONNECTED
SpectroProofer IS
DISCONNECTED
DO YOU CONTINUE?
NO
YES
The SpectroProofer is not
connected to the printer
properly.
Select NO, and then turn the printer off, and
then connect the SpectroProofer to the printer
properly. If you select YES, the printer continues
printing.
See the SpectroProofer Mounter 24"/44"
Setup Guide
DEVICE ALIGNMENT
ADJUSTMENT NOT COMPLETE
The initial settings have
not been made for the
SpectroProofer.
Refer to the following guide to make initial
settings to the SpectroProofer.
See the SpectroProofer Mounter 24"/44"
User’s Guide
ILS20EP DISCONNECTED
ILS20EP IS DISCONNECTED
DO YOU CONTINUE?
NO
YES
The color measurement
device (ILS20EP) is not
connected properly.
Select NO, and then turn the printer off, and
then connect the color measurement device
(ILS20EP) properly. If you select YES, the printer
continues printing.
See the SpectroProofer Mounter 24"/44"
Setup Guide
Error messages Description What to do
MAINTENANCE REQUEST
CODE NNNN
REFER TO THE MANUAL
A part used in the
printer has nearly
reached the end of its
life.
Note the code and contact your dealer.
See “When the maintenance request
occurs” on page 99
Error messages Description What to do