Troubleshooting
125
Jamaica
Long.bk Rev. C
A5 size trble.fm
2/22/99 Pass 2
R
Proof Sign-off:
Miyazaki _______
Yamanouchi _______
Jacqueline _______
The Printer does not Turn on or Stay on
When the Operate light does not come on and mechanism
initialization does not start (even when the
Power
button is
pressed to turn on the printer), try the solutions listed for the
problem.
❏ Turn off the power and make sure the power cord is securely
plugged into the printer.
❏ Make sure your outlet works and is not controlled by a wall
switch or timer.
❏ Make sure the supplied voltage to the printer matches the
rating voltage labeled on the printer. If not, turn off the power
and unplug the power cord immediately. Contact EPSON for
assistance. See “Contacting Customer Support” on page 161.
c
Caution:
If the supplied voltage and rating voltage do not match, do not
plug the printer back in again, as damage may occur.
The Printer Prints Nothing
The printer is not correctly connected to the computer
Try one or more of these solutions:
SERVICE
REQ.nnnnnnnn
All lights
f
A fatal error has
occurred.
Note the error number
“nnnnnnnn” and
contact your dealer. See
“Contacting Customer
Support” on page 161.
o= On,
f= Flashing,
n= Off
Message and Light Problem Solution
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