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5. Check the printed pattern to see if there are gaps in the lines.
Print head is clean
Print head needs cleaning
6. Do one of the following:
• If there are no gaps in the pattern, select the icon.
• If there are gaps or the pattern is faint, select the icon on the Head Cleaning screen. Select
Start to clean the print head.
If you don’t see any improvement after cleaning the print head three times, perform a Powerful
Cleaning.
Parent topic: Print Head Nozzle Check
Related tasks
Checking the Nozzles Using a Computer Utility
Cleaning the Print Head Using the Product Control Panel
Using the Powerful Cleaning Utility
Checking the Nozzles Using a Computer Utility
You can check the print head nozzles using a utility on your Windows or Mac computer.
1. Make sure roll paper or cut sheet paper is loaded in the printer.
2. Do one of the following:
• Windows: Access the Windows Desktop and click the icon for your product in the right side of
the Windows taskbar, or click the up arrow and click .
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