Epson WF-5690 Series User Manual

Confidential
Troubleshooting 15
Epson WF-5690/4640/4630/5620/5190/5110 series Revision D
ADF/
Scanner
0x30 Option error • Main Board failure
0x36 Paper jam error
• Paper jam
• Foreign object
0x41 FB PID excess speed error
• ADF Encoder failure (contaminated/detached scale, Encoder Board
failure)
• Motor driver failure (Main Board failure)
0x42 FB PID reverse error
• ADF Encoder failure (contaminated/detached scale, Encoder Board
failure)
• Paper jam
0x43 FB PID lock error • ADF Encoder failure (contaminated/detached scale, Encoder Board
failure)
• ADF Motor failure
• ADF drive mechanism overload (assembling failure, lubrication failure)
• Cable disconnection
0x44 FB PID acceleration lock
0x45 FB PID excess load error
0x46 FB PID driving time error • Main Board failure
0x49 FB BS+ excess sped error
• ADF Encoder failure (contaminated/detached scale, Encoder Board
failure)
• Motor driver failure (Main Board failure)
0x4A FB BS+ reverse error
• ADF Encoder failure (contaminated/detached scale, Encoder Board
failure)
0x4B FB BS+ lock error • ADF Encoder failure (contaminated/detached scale, Encoder Board
failure)
• ADF Motor failure
• ADF drive mechanism overload (assembling failure, lubrication failure)
• Cable disconnection
0x4D FB BS+ excess load error
0x4E FB BS+ driving time error • Main Board failure
0x51 Automatic judgement fatal error 1
---*
0x52 Automatic judgement fatal error 2
0x53 Automatic judgement fatal error 3
0x54 Automatic judgement fatal error 4
0x55 Automatic judgement fatal error 5
PDL 0x5F Main ROM and μSD ROM matching error • Mismatch the Main ROM FW version and μSD ROM FW version.
Printer
0x60 HP error
• Paper jam
• Foreign object
• Deformation of the Main Frame
0x61 Deadlock avoidance error
0x62 Impossible contact detection error
0x6B PF runaway error
• PF Encoder failure (contaminated/detached scale, Encoder Board failure)
• Motor drive error
0x7F Inspection mode error ---*
0x8D Factor error other than printer device
This error occurs if the printer becomes a fatal error status due to a failure of
parts other than the printer such as the scanner or ADF
0x8E Driver mismatch error An unsupported driver was used.
0x8F EEPROM verify error (by command) ---*
0x90 PW Sensor failure error • PW sensor failure
• Main Board failure
• Foreign object
0x91 PW Sensor detected foreign object error
0x92 Hot plug disconnection paper jam error
• 2nd Cassette Unit has been removed during feeding (when the ASF
Motor is operating).
• Contact failure of the connector which contacts 2nd Cassette Unit and the
printer.
0x93 PE Sensor error
• PE Sensor failure
• Main Board failure
Table 1-2. Fatal Error List
Error type
Error
code
Error name Possible cause

Epson WF-5690 Series Specifications

General

Print Resolution	4800 x 1200 dpi
Duplex Printing	Yes
Connectivity	USB, Ethernet, Wi-Fi, Wi-Fi Direct
Fax	Yes
Functions	Print, Copy, Scan, Fax
Dimensions (W x D x H)	18.1" x 25.8" x 15.1"
Print Technology	PrecisionCore
Print Speed (Black/Color)	20 ppm / 20 ppm
Scanner Type	Flatbed, ADF
ADF Capacity	35 sheets
Display	4.3" color touchscreen
Mobile Printing	Epson Connect, Apple AirPrint, Google Cloud Print
Paper Sizes	A4, A5, A6
Ink Cartridges	Black, Cyan, Magenta, Yellow
Monthly Duty Cycle	45, 000 pages